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Fire Department

Victoria Fire Department
Customer Survey
2011


Please take a few minutes to complete the following survey.

Was this your first contact with the Victoria Fire Department?         Yes         No
 
What was the nature of the contact?        Fire         EMS         Other
 
Please select the appropriate box:
1. Professionalism
       Exceeded Expectations        Met Expectations        Did not Meet Expectations
   Comments
    
 
2. Service Quality
       Exceeded Expectations        Met Expectations        Did not Meet Expectations
   Comments
    
 
3. Staff Appearance
       Exceeded Expectations        Met Expectations        Did not Meet Expectations
   Comments
    
 
4. Employee Knowledge
       Exceeded Expectations        Met Expectations        Did not Meet Expectations
   Comments
    
 
5. Problem Resolution
       Exceeded Expectations        Met Expectations        Did not Meet Expectations
   Comments
    
 
6. Were all your needs met by the VFD members?
        Yes         No
   Comments
    
 
Your additional comments and suggestions are appreciated.
    
The Victoria Fire Department Thanks You for your time and input.
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