Utility Billing Office

700 Main Center, Suite 106
Victoria, Texas 77901

Office Hours

Monday - Friday

8:00 a.m. - 5:00 p.m.

Drive Through Hours

Monday - Friday

7:30 a.m. - 5:30 p.m.

Phone: 361-485-3400
After Hours: 361- 485-3380
or 485-3415
Fax: 361-485-3405

The Utility Billing Office (UBO) is responsible for:

• Precise and timely meter readings of water consumption
• Billing for utilities consisting of : water usage, sewer and garbage service
• Account administration: activation, account maintenance, transfer of services, process meter readings, deactivation
• Efficient, accurate utility payment collections
• Water utility service calls: Turn on/off water and all meter reading issues.

 

	View and Pay Your Water Bill
	Automatic Bank Draft Form Acrobat Reader Required)
	Other Payment Options & Night Drop Locations
	Water & Sewer Base Rates
	Water Saving Methods (Pamphlet)
	Sewer Winter Average Information
	General Customer Information (Pamphlet)
	New Account Application   -  Requirements - New Account Activation by Phone

 

Assistant Director of Public Works	Donald Reese
UBO Manager	Ann Alvarado
Customer Service Rep. - Billing	Michelle Vela
Customer Service Rep. - Collections	Carrie Garcia
Customer Service Rep. - Meter Reading	Jesse Ramirez

Do you have a utility billing related question or concern?

Please submit a Customer Service Request.

 

Water Sense for Kids